Emotionally Intelligent People Use the Rule of Reframing to Change Their Perspective, Think Differently, and Reduce Anxiety

The main goal of cognitive reappraisal is to shift our perspective on an event, thought or feeling, allowing us to experience a more positive emotional response. A simple way to put cognitive reappraisal into practice is to remind yourself that the thing you’re feeling so bad about probably won’t matter that much in the future. You can do this by a

The mental shift this involved came to be known, especially in cognitive behavioural therapy, as reframing. Just as a painting can look different when placed in a different frame, so can a life.

A simple way to put cognitive reappraisal into practice is to remind yourself that the thing you’re feeling so bad about probably won’t matter that much in the future. You can do this by asking yourself the following three questions, which add up to what I call the 10/10/10 rule. Ask yourself:

1. Start by understanding the problem
   
   Dig deep into your customers' challenges, fears, or pain points. What’s holding them back or making them feel stuck? A meaningful reframe starts with empathy for what they’re experiencing.


2. Turn the problem into a positive
   
   Look for ways to flip the narrative. If

There is a lot of research in psychology on substituting emotions—replacing anger with empathy or stress with excitement. For example, psychologist Joe Tomaka helped students with documented test anxiety to see an exam as challenging—rather than threatening—and as a result they became calmer, more creative, and performed better. Substituting a word