Google Maps UX: The India Conundrum

The first, and most obvious thing, is that they are visual. If I was going to move a piece on a map then I could point to where it was and where it needed to go. Navigation was visual but that was normal. Except, I realised it wasn’t. When people stopped me in their cars to find their way to the nearest petrol station — this was 2004 and GPS was st... See more