Clear is kind. Unclear is unkind.

This is a simple but profound way to set boundaries. As we say in our organization, Clear is kind. Unclear is unkind.

We engage in respectful, collaborative, TIMELY, and complete dialogue. We clearly and directly convey ideas and share our point of view, while maintaining openness to different perspectives. We listen to understand and respectfully question to achieve clarity, IN BOTH MESSAGE AND MUTUAL EXPECTATIONS. We openly discuss critical issues, and deliver