Saved by Natalie Audelo and
Phrases to useWhat makes you ask?What about ____ is important to you?How can I help make this better for us?How would you like me to proceed?What is it that brought us into this situation?How can we solve the problem?What’s the objective / What are we trying to accomplish here?How am I supposed to do that?
Yan-David Erlich • Yanda's Negotiation Cheat Sheet
There will be a small group of “What” and “How” questions that you will find yourself using in nearly every situation. Here are a few of them: What are we trying to accomplish? How is that worthwhile? What’s the core issue here? How does that affect things? What’s the biggest challenge you face? How does this fit into what the objective is?
