Great leaders (like Jeff Bezos) develop a strong, clear framework; then they constantly apply that framework and articulate it accurately to their team. Get this right from the outset, and you’ve got an excellent mechanism for scaling good decision making from top to bottom.
John Rossman • The Amazon Way: 14 Leadership Principles Behind the World's Most Disruptive Company
Decisiveness. All decisions, no matter how difficult, can and should be made in a timely way, Leaders must encourage a diversity of opinion balanced with the need to make and implement decisions. Chronic indecision is not only inefficient and counterproductive, but it is deeply corrosive to morale.
Robert Iger • The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company
The best way to explain one-way door vs. two-way door decisions (h/t @syedbalkhi) https://t.co/TIiAuTqDge
one-way door, if we don’t like what we see, we can’t turn around and walk out through the door again. This is what Bezos calls a “Level 1 decision.” For these types of decisions, we want to be cautious, data-driven, and deliberate in our decision-making.
Teresa Torres • Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
With a two-way door decision, on the other hand, when we walk through the door, if we don’t like what we see, we get to turn around and undo our decision. This is what Bezos calls a “Level 2 decision.”
Teresa Torres • Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age
amazon.com
Save frameworks for big (one-way-door) decisions: AsGokul Rajaram put it, “[A decision-making] framework isn’t meant for every situation. It’s meant for hard decisions. Things that would have real consequences for a company or group. Not all decisions are important. At Square, we used to jokingly call this the ‘kombucha scale,’ which captures two v... See more