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The five principles of prompting I developed work equally well as management techniques for humans: Give direction. Describe the desired style in de
People who are good at solving poorly defined problems don't get the same kind of kudos. They donât get any special titles or clubs. There is no test
2) Clear Roles & Decision Rights Without clear swim lanes and decision rights, individuals on teams feel disempowered and projects tend to stall out.
And I realised that if you ever hear someone explaining things in terms of a long list of caveats, the odds are good that youâre looking at tacit know
Tacit knowledge is knowledge that cannot be captured through words alone.Think about riding a bicycle. Riding a bicycle is impossible to teach through
A democratic cultural politics would be developmentalist â oriented to learning, growth and discovery â rather than presentist. All kinds of resources
Some assume that a fundamental property of the internet is that it is globally connected, but countries, such as Iran and China, who have built their
The promise of artificial superintelligence is based on the idea that objective intelligence is the only intelligence. Or, even if there are multiple
the apparently hard problems (chess, calculus) turned out to be computationally easy, while the apparently easy ones (recognizing a face, walking acro
âsmartâ people are stupid in more complicated ways
Start in the future and work backward
If you pay attention, youâll see that todayâs winning brands understand the customerâs story is the only one that matters. Your most important job as
Solving a problem for your user is great, but easing their cognitive dissonance can have a much greater emotional impact. There is likely something th
The Questions Before the Questions
Hanlonâs Razor is a useful mental model which can be best summarized as: âNever attribute to malice that which can be adequately explained by negle
We should all want to cultivate a thirty second mind that can absorb the essence of a problem and come up with insights based on deep fluency with how
On Being Lost
Here are some things Iâve asked chatgpt recently: âwhy is Toblerone so popular at airport duty-free stores?â âgive me a recipe for a chickpea tagine
I used to be a parrot, echoing other people's ideas, opinions, and beliefs, because I wasnât sure of my own. I thought that by âborrowingâ and mimicki
What Iâm proposing asks you to give up the possibility of earning more than you are owed, to instead find satisfaction in reaping exactly what youâve
The concept of regeneration is inherently layered, complex and evolving. It can have spiritual, ecological and even medical connotations. Regardless o
In designing experiences, the cornerstone with which we start is the âwho.â Who is this for? Who are they? What do they need? Where are they coming fr
âThe choices made by designers have a significant effect on the world. Yet so much of the discourse on design focuses on aesthetics rather than ethics
A garden is made up of the following parts: Seeds: the content contributed by gardeners, such as text, photos, video, audio, or other digital media. G
ore often than not, the digital gardens of today are botanicâprivately owned online spaces made for visitors to fawn over while a âdo not touchâ sign

Among the troubadours, there was a different class of people, called knowms. Thecouncil was told that the knowms had some special skills that may help
information becomes knowledge only through processes of verification and critical analysis.
This is what knowledge decay looks like. Not burning libraries, but a slow, structural dissolution of the connections between claims and their sources









