to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
The Elements of Eloquence: Secrets of the Perfect Turn of Phrase
amazon.com
Unless I Hear Differently — Work Good & Fast With Clients & Teams
unlessiheardifferent.com“The real art of conversation is not only to say the right thing in the right place, but, far more difficult still, to leave unsaid the wrong thing at the tempting moment.”
(Dorothy Nevill)
If you work on anything worthwhile, sooner or later people will care about it and will want you to send progress updates. These could be quarterly investor updates, weekly updates to your boss, emails to adjacent teams, etc. Here are tips on how to do this well.
Understand your role, and with each update add to the body of evidence that you’re a goo
I just got some (personally) mindblowing advice, re: a message that felt overdue:
You don't have to explain yourself.
Say, '"Thanks for your patience; it took longer than I expected to get back to you."
and then move on with it!
🤯