to communicate well

An interesting thing about communication is that most people assume everyone speaks the way they do, when in truth we all come into a conversation with our own language. It takes time, context, intentionality and framework to have a shared language, ease in communication. 1/

I just got some (personally) mindblowing advice, re: a message that felt overdue: You don't have to explain yourself. Say, '"Thanks for your patience; it took longer than I expected to get back to you." and then move on with it! 🤯