to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
A fantastic insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?
Will 100% use this phrase going forward.
If you work on anything worthwhile, sooner or later people will care about it and will want you to send progress updates. These could be quarterly investor updates, weekly updates to your boss, emails to adjacent teams, etc. Here are tips on how to do this well.
Understand your role, and with each update add to the body of evidence that you’re a
I just got some (personally) mindblowing advice, re: a message that felt overdue:
You don't have to explain yourself.
Say, '"Thanks for your patience; it took longer than I expected to get back to you."
and then move on with it!
🤯
Sarah McManusx.comAlara and
