to communicate well

The right person isn't someone who can read your mind. Get rid of your unrealistic expectations. Learn to communicate better, with calm and maturity, not defiance and anger.

The 37signals Guide to Internal Communication The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in... See more

I just got some (personally) mindblowing advice, re: a message that felt overdue: You don't have to explain yourself. Say, '"Thanks for your patience; it took longer than I expected to get back to you." and then move on with it! 🤯