to communicate well

Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart. They help people approach their own views with more humility, doubt, and curiosity. When people have a chance to express themselves out loud, they often discover new thoughts. As the writer E. M. Forster put it, “How can I

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An interesting thing about communication is that most people assume everyone speaks the way they do, when in truth we all come into a conversation with our own language. It takes time, context, intentionality and framework to have a shared language, ease in communication. 1/

I just got some (personally) mindblowing advice, re: a message that felt overdue: You don't have to explain yourself. Say, '"Thanks for your patience; it took longer than I expected to get back to you." and then move on with it! 🤯

One cold email can completely change your life. Here’s how to write a great one:

research on intellectual humility has exploded in the past 10 years. Psychologists now have many different ways to assess intellectual humility. Social scientists know that possessing a high level of intellectual humility is associated with multiple positive outcomes, like having more empathy, more prosocial behavior, reduced susceptibility to misi... See more