to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
The Art of Asking: How I Learned to Stop Worrying and Let People Help
Amanda Palmer • 8 highlights
amazon.com
incredible article on communication in the design process
Understanding Others' Emotions | Lisa Feldman Barrett
youtube.comA fantastic insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?
Will 100% use this phrase going forward.
It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
• 1 highlight
amazon.com
I wanted to share my most memorable VC pass email of all time, Maple back in the fall from @schlaf. Thoughtful and empathetic:
"I've been wrong more than I've been right so take this all with a grain of salt. I hope you prove me wrong and make me regret this decision."
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome