to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart. They help people approach their own views with more humility, doubt, and curiosity. When people have a chance to express themselves out loud, they often discover new thoughts. As the writer E. M. Forster put it, “How can I
... See more“The real art of conversation is not only to say the right thing in the right place, but, far more difficult still, to leave unsaid the wrong thing at the tempting moment.”
(Dorothy Nevill)
Eunoia: Words that Don't Translate
eunoia.world
There are five apology languages:
Expressing regret (“I feel ashamed for how I hurt you.”)
Accepting responsibility (“I was wrong for doing that to you.”)
Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)
Making restitution (“This is how I will make it up to you
The School of Life: An Emotional Education: An Emotional Education
Alain de Botton • 6 highlights
amazon.comFeeling seen · Molly Mielke
mollymielke.com
speak less. say more when you speak
Calling forward is a model of communication that we coined several years ago that flips the idea of “calling out” and “calling in” on its head, turning it into something more effective for bringing people together and ending racism. While “calling out” or “calling in” is fighting against what someone did wrong, calling forward is an invitation to
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