to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
an interview about instant messenger that takes place on instant messenger. the lesson is simple: writing is hard because it forces us to improve our thinking.
I just got some (personally) mindblowing advice, re: a message that felt overdue:
You don't have to explain yourself.
Say, '"Thanks for your patience; it took longer than I expected to get back to you."
and then move on with it!
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Sarah McManusx.com
Welcome to Talking Points for Life
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sari and
Never Split the Difference: Negotiating as if Your Life Depended on It
amazon.comCalling forward is a model of communication that we coined several years ago that flips the idea of ācalling outā and ācalling inā on its head, turning it into something more effective for bringing people together and ending racism. While ācalling outā or ācalling inā is fighting against what someone did wrong, calling forward is an invitation to
... See moreTonie Marie Gordon ā¢ Calling People Forward Instead of Out: Ten Essential Steps
Closed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.