to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
incredible article on communication in the design process
Unless I Hear Differently — Work Good & Fast With Clients & Teams
unlessiheardifferent.com
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
"i'm here with you" hits much harder than "i'm here for you"
-molly mielke
Alara and