to communicate well

An interesting thing about communication is that most people assume everyone speaks the way they do, when in truth we all come into a conversation with our own language. It takes time, context, intentionality and framework to have a shared language, ease in communication. 1/

This sentence has saved me hundreds of hours: “Happy to chat in this medium and we can schedule a meeting if it makes sense.”

Some years back my wife and I got into the habit of asking each other ‘do you want comfort or solutions’ when the other was having a bad time. That one sentence can save us from an argument 9/10 times.