Agalia Tan

If you understand the true motivations and fears of every stakeholder/team member, you can begin to understand where things may start to come apart.

Hint: the incentive is never “the work” and the biggest fear is always about the person, not the org.

If we set out to ask a question and rush to answer it, we haven't allowed the question to hang suspended over the void, We haven't listened.

Open-endedness creates the space for a response to come. Let's call this space a "pause." The pause is not only the secret of knowing yourself, it is the secret of all healing. Within the pause, the response fi... See more

In investing, higher volatility usually equates to higher possible returns. In today’s world of online expression, we settle for lower expected value, market-level outcomes so as to not ruffle any feathers and not take any outsized risk. We’re basically hoping to allow people to know us enough so that they include us in their passive index of human... See more

It’s the rent you pay to occupy space in my brain until this problem is nailed to your satisfaction. Sometimes I’ll do focused, dedicated work on the task. At other times I’ll let my brain do its subconscious thing, a looser more associative form of thinking. I’ll be thinking about it at some level on every dog walk and every bus journey. Eventuall... See more