zebisko

you spent time building something because you want to get it out of a 2-way door — meaning you can kill it any given point of time.

now during your review, if your feature hasn’t had adoption… you end up finding anecdotal evidence for why it’s doing well when in reality it isn’t really doing well

and the reality is the sales team isn’t able to sell

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Netflix would charge customers a fixed monthly fee to rent up to four movies at a time. (This was soon reduced to three.) Customers could keep the discs as long as they wanted—no more late fees—but could only rent new movies after they mailed back the old ones

Blockbuster punished customers for being forgetful; Netflix rewarded them for being mindless.

People aren't born afraid of spiders and snakes: Fear is quickly learned during infancy

But the studios overlooked that streaming was more convenient than cable, as Netflix beamed images directly onto viewers’ laptops—and, soon enough, televisions and smartphones—with no annual contracts, cancelable at any time. Above all, there were no ads