zebisko

you spent time building something because you want to get it out of a 2-way door — meaning you can kill it any given point of time.

now during your review, if your feature hasn’t had adoption… you end up finding anecdotal evidence for why it’s doing well when in reality it isn’t really doing well

and the reality is the sales team isn’t able to sell

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The difference between Blockbuster and Netflix was this: Blockbuster punished customers for being forgetful; Netflix rewarded them for being mindless.