Vinish Garg
@vinishgarg
An independent consult working on the intersection of products, UX, and content leadership, with specific interest in designing for systems—system thinking, urban design, and civic tech.
Vinish Garg
@vinishgarg
An independent consult working on the intersection of products, UX, and content leadership, with specific interest in designing for systems—system thinking, urban design, and civic tech.
Slides from my presentation in the Outcome Conference 2023—how product content strategy helps in product management.
Content and design have often been in a stretched relationship with engineering because the intersection shows pulls from so many directions—product marketing, pricing and revenue, customer support, continuous discovery findings, and the team dynamics of course.
Patient data ownership: who owns your health:
The lifecycle of the digital imagery data in hospitals, and who owns it after the patient journey is over? Do they delete it after N number of months/years? Do they inform the patients of their family or loved ones? Who owns the patient data?
For example, the Royal Free Hospital in Hampstead, London, gran
... See moreIt makes me think—we, the people
The author talks about the structure and the energy—and how everything is about our internal and external structures. This is why I feel that the practice of designing digital experiences should intersect with our spatial world—how we move and navigate in our physical world, for the structure, for aesthetics, and for the sense-making.
Supporting content compliance using Generative AI—Content compliance has been a vexing issue in content operations, and its criticality keeps growing. Developments in Generative AI suggest ways to improve the process.
CORA: Conversion -> Onboarding -> Retention -> Advocacy
The four primary levers of product success.
In the last few months, I spoke with many folks in content and design who work in senior positions either in corporations, or growing startups, and some of them work as an IC. I could not find a single practitioner who said that they made a
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