In civic tech data production supply chain, civic content strategy plays a huge role in working with policy framers to establish the standards, structure, and data governance models.

Shows that energy > time.

Slides from my presentation in the Outcome Conference 2023—how product content strategy helps in product management.

Content and design have often been in a stretched relationship with engineering because the intersection shows pulls from so many directions—product marketing, pricing and revenue, customer support, continuous discovery findings, and the team dynamics of course.

Supporting content compliance using Generative AI—Content compliance has been a vexing issue in content operations, and its criticality keeps growing. Developments in Generative AI suggest ways to improve the process.

Time Capsule could be used to capture the way people feel about a neighbourhood, a museum, or a town centre for example, or it could be adapted to express their personal change using LIFE questions. Participants are invited to select word cards from a collection to represent the way they feel at the start and again at the end of a project to reveal if their feelings have changed.

Download it here: https://happymuseum.gn.apc.org/wp-content/uploads/2016/03/HM_6_Time_Capsule_Feb2016.pdf

The author talks about the structure and the energy—and how everything is about our internal and external structures. This is why I feel that the practice of designing digital experiences should intersect with our spatial world—how we move and navigate in our physical world, for the structure, for aesthetics, and for the sense-making.