Tom So

High-level insight

Most companies do not operate in ways they realize their vision by continuously aligning business goals with customers' needs and pain points. Product teams need to be aligned on business objectives and be allowed to operate at an initiative level to impact those objectives.

Author describes different processes to set product team... See more

A natural forest is illegible. A tangle of plants. This is inconvenient from the standpoint of harvesting lumber. How do you quantify yield? Can you even make a meaningful map of this mess? Much easier to clear the forest and plant a legible “scientific” forest. Uniform rows of trees that produce good lumber. Now we can count the trees, make a map,... See more

Many team members feel as if they don’t matter. They feel as if they’re just another number. It’s your job to let them know that their input is valuable.