Tara McMullin

But here's the thing: being able to say, "wherever you get your podcasts" is a radical statement . Because what it represents is the triumph of exactly the kind of technology that's supposed to be impossible: open, empowering tech that's not owned by any one company, that can't be controlled by any one company, and that allows people to have... See more

Better design is warranted, but it is not enough if the goal is risk reduction. Risk reduction requires socialization, education, and enough agency to build experience. Moreover, if we think that people will still get hurt, we should be creating digital patrols who are there to pick people up when they are hurt.

Because at some level, the mandate to love your work and be happy with it has a very simple and straightforward rationale: the dictate to work more. Love and happiness, these management gurus explain, are endless reservoirs of energy, concentration, and motivation. How do we make ourselves happy and in love with our job? Here is a typical response:... See more

Tacit knowledge is knowledge that cannot be captured through words alone .

Think about riding a bicycle. Riding a bicycle is impossible to teach through descriptions. Sure, you can try to explain what it is you’re doing when you’re cycling, but this isn’t going to be of much help when you’re teaching a kid and they fall into the drain while you’re... See more