Tara McMullin

On top of dealing with the actual content, moderators are probably using an interface that hasn’t been updated recently, because engineering resources go toward developing new products and functionality for customers. Improving the experience for content moderators is never at the top of a company’s to-do list. For example, an old interface might... See more

This doesn’t mean decentralized collective action can’t be effective; rather, the efficacy of action through voice within the existing platform ecosystem is limited .

I’ve spent the last year and a half telling everyone that TikTok saved my career. But that’s not true. What saved my career was writing a great fucking book.

Variety of work is the next point, and a most important one. To compel a man to do day after day the same task, without any hope of escape or change, means nothing short of turning his life into a prison-torment. Nothing but the tyranny of profit-grinding makes this necessary.

Not only do today’s platform-based workers exist in a nascent labor category, but their participation is decentralized, making it harder for them to connect with each other. As the industry has matured, and consolidation has led to monopsony power, platform labor has reached a turning point. Platforms are increasingly governing participants’... See more

The aspect ratio of our lives has changed. By narrowing our field of view, cutting off our peripheral vision, the phone doesn’t just remove us from space and provoke a sense of claustrophobia. It isolates us.