Tara McMullin

The essential truth of every social network is that the product is content moderation, and everyone hates the people who decide how content moderation works. Content moderation is what Twitter makes — it is the thing that defines the user experience. It’s what YouTube makes, it’s what Instagram makes, it’s what TikTok makes. They all try to... See more

That is, they understand the purpose of chatbots and generative models to be the ability to force other people to see a particular version of reality. It is a tool of power that masquerades as a tool of knowledge.

The aspect ratio of our lives has changed. By narrowing our field of view, cutting off our peripheral vision, the phone doesn’t just remove us from space and provoke a sense of claustrophobia. It isolates us.

1) We care, even if we have trouble showing it

Expression doesn’t always come naturally to us, but that doesn’t mean it isn’t there. I had to make reminders to thank my people and highlight their work – otherwise I’d get lost in observing work and fail to recognize the worker.

Compensation, lack of involvement in decision-making are key workplace stressors

When it comes to the impact of different factors on employee stress levels at work, low salaries (56%, up from 49% in 2019), long hours (54%, up from 46%), and lack of opportunity for growth or advancement (52%, up from 44%) are most commonly reported as very or... See more