Susie Conley

48:00 Where and how you post content or reach your users to form community entirely depends on knowing your users. Know their personas, their user journey paths, do they start on your forums, or in chat, or is their default behavior when looking for stuff to type into YouTube. For Logseq 90% of how-to content is videos because of the nature of the... See more

• 26:34 - A “big source of inspiration for me [Mark] has been the world of analog tools. We’ve been thinking about how to build good digital tools for maybe 50 years or so. We have a couple thousand years of explicit and implicit study of how to create analog work environments.” Eg: personal libraries, studies, workshops, artist studios. How can... See more

0:00 - You want to achieve mastery in some sense in your life. So all these things come together and so for some people community becomes very addictive. I’ve certainly been in communities about products or games, where [those topics] became 2nd importance. Because the community became the main driver to come back to this group of people to nerd... See more

• Status quo should not be underestimated, nor always messed with.

16:45 - Intro to Shawn's book “The Coding Career Handbook.” Definition of Career by Mark McGranaghan: “The course and consequences of your professional endeavors.” And that it is more non-linear than in the past. Definition of Career by Shawn Wang: “Career is the story that you retroactively tell after we do the things that we’ve done. It becomes a... See more

• Corporate R&D, usually requires commercialization on a very short timeline.

About running a community: Having a community is valuable to understand what your user base wants to accomplish. User interviews are a tool, but they can be rather artificial. A community chat or forum is invaluable for educational materials for users. They can find existing article content, or come into the channel to ask a new question. If... See more