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Think In Systems: The Theory and Practice of Strategic Planning, Problem Solving, and Creating Lasting Results - Complexity Made Simple
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if you get stuck, try working forward: What is the effect when this variable changes? What other elements must change?
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
Operational Thinking
Albert Rutherford • The Systems Thinker - Mental Models
The takeaway from this story is the beauty of having a simple system for problem-solving within your company. • Step #1: Identify a problem and add it to the problems list. • Step #2: Discuss, devise and deploy a solution. • Step #3: Monitor and review the results. • Step #4: If the solution doesn’t deliver the expected results, go back to step #1.
... See moreMichael E. Gerber • SYSTEMology: Create time, reduce errors and scale your profits with proven business systems
A “Shifting the Burden” story, like a “Fixes That Backfire” situation, usually begins with a problem symptom that prompts someone to intervene and “solve” it.
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
Because if you wanted to sail between the Atlantic and Pacific Oceans prior to 1914 then you had to suffer a months-long voyage around the tip of South America.
But a Panamanian Canal would allow ships to simply cut through Central America.
The shortcut would make many of the... See more
This was my first exposure to the idea that one should have a system instead of a goal. The system was to continually look for better options.