SYSTEMology: Create time, reduce errors and scale your profits with proven business systems

systems work and the people work the system.

Next, create a spreadsheet that lists all these metrics in one row and then use the column to identify the date ranges. Decide on the frequency in which you want to capture these numbers. I recommend calculating these figures, at a minimum, on a monthly basis. Weekly is probably better, but keep in mind that, once you start, you’re committing to ke

The takeaway from this story is the beauty of having a simple system for problem-solving within your company. • Step #1: Identify a problem and add it to the problems list. • Step #2: Discuss, devise and deploy a solution. • Step #3: Monitor and review the results. • Step #4: If the solution doesn’t deliver the expected results, go back to step #1.

You might even consider adding them to your job ads. In this way, you’re effectively saying, upfront, “We have a way of doing things here and you need to be comfortable working in this way.”

Here are a few ideas to get you started: • Welcome video from founder (include company history and values) • Training on your core tools and software (email, systems management and project management) • Explanation of the CCF and where the new team member fits within the business • Review of the core systems relevant to their role • Sharing of dail

Systems champion: The person who takes ownership of the systemisation of a business. This person has a high attention to detail, loves systems and helps to keep the SYSTEMology process moving forward.

Departments, Responsibilities & Team Chart (DRTC): A SYSTEMology tool used to assign roles and responsibilities and identify knowledgeable workers who will play a key part in the development of systems. Download template: www.SYSTEMology.com/resources.

“Scale” action steps • Step #1: Identify your systems for growth. • Step #2: Assign, extract and organise. • Step #3: Identify key team member’s critical systems and assign, extract and organise these. • Step #4: Go on vacation.

For larger problems, it’s a good idea to create a new section in your project management software. Label it ‘Problems List’ and teach your team, whenever they spot a larger problem that’s related to a system (or lack of one), to record the details as a task in this section.