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The second book he bought was Drift into Failure by Sidney Dekker, which he passed out to all his IT infrastructure and operations people. Dekker’s book forces organizational managers to rethink blame and accountability in complex processes. When something goes wrong, it asks, “Should you blame the person? Or is it the system?”2*
John Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
Chaos theory. You may have heard the expression: the flap of a butterfly’s wings in Brazil can set off a tornado in Texas. It comes from the title of a paper19 delivered in 1972 by MIT’s Edward Lorenz, who began his career as a meteorologist. Chaos theory applies to systems in which each of two properties hold: The systems are dynamic, meaning that
... See moreNate Silver • The Signal and the Noise: Why So Many Predictions Fail-but Some Don't
Even if a system has the same setup – in our case, the same systematic intern, the same rule for changing shelf, the same number of files and the same number of shelves – there can be a wide range of outputs, or in other words a wide range of dynamical behaviors. One such example is Chaos, but there are others.
Neil F. Johnson • Simply Complexity: A Clear Guide to Complexity Theory

Avoidable failures are common and persistent, not to mention demoralizing and frustrating, across many fields—from medicine to finance, business to government. And the reason is increasingly evident: the volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, or reliably. Knowledge has
... See moreAtul Gawande • The Checklist Manifesto: How to Get Things Right
If you assume equilibrium, which economists do, then by definition cascades of collapse cannot happen.
W. Brian Arthur • Complexity Economics: Proceedings of the Santa Fe Institute's 2019 Fall Symposium
chaotic behavior changes and becomes more turbulent as the number of degrees of freedom increases.
J. Doyne Farmer • Making Sense of Chaos: A Better Economics for a Better World
Ainsi, il ne peut y avoir de système sans désordre. Le désordre est inhérent au fonctionnement de tout système. Cela peut même correspondre à une forme de « gouvernement », c’est-à-dire à un ensemble de techniques de gestion plus ou moins intentionnellement utilisées, où la poursuite et le maintien constant de la clarté ne sont pas la seule
... See moreJacques-Antoine Malarewicz • Systémique Et Entreprise
the complexity of ecosystems often makes the consequences of some human-caused perturbation virtually impossible to