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If we keep meeting anger with anger, the world’s divisions will only escalate. Persuasion is a communication-based process. If we’re all just shouting so loudly that we can’t hear the other person, we can’t communicate.
Lee Hartley Carter • Persuasion: Convincing Others When Facts Don't Seem to Matter
Dialogue is a particular type of conversation. When we engage in dialogue, we come prepared to listen without prejudice to what the other person is saying,
Paul Lawrence • The Wise Leader: A Practical Guide for Thinking Differently About Leadership
Outer dialogue refers to the words or conversation between two or more characters; in our case, in key moments of the story.
Philipp Humm • The StorySelling Method: Master The Art Of Storytelling To Build Trust, Stand Out, And Boost Sales (Storytelling for Business Book 1)
To encourage the free flow of meaning and help others leave silence or violence behind, explore their Paths to Action. Start with an attitude of curiosity and patience. This helps restore safety. Then, use four powerful listening skills to retrace the other person’s Path to Action to its origins. • Ask. Start by simply expressing interest in the ot
... See moreKerry Patterson, Ron McMillan, Joseph Grenny, Al Switzler • Crucial Conversations Tools for Talking When Stakes Are High
Perhaps the most admirable part of Bohm’s theory of dialogue—and one that influences how we think of Are.na as being used—is that he conceived of a very simple structure that allowed for emergent possibilities to develop. It’s so easy to treat technology as though it can prescribe a solution to a particular problem (now more than ever). Software d
... See moreCharles Broskoski • Bohm Dialogue
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Joseph Grenny • 12 highlights
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The job is not to mimic and completely agree with the perspective of the other person. Rather, use it and combine it with your own concept. Eventually, to come up with a third, and better decision.
Ivaylo Durmonski • How to Improve Your Critical Thinking Skills
there is little chance of healthy dialogue if you don’t focus on the right problem
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
