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A person whose mindset is outward sees others as people. Seeing them as people, he realizes that others matter like he himself matters. And because they do, their needs, objectives, and challenges will matter to him as well. As a result, his objectives and behaviors will take others into account. In a work context, a person with an outward mindset
... See moreThe Arbinger Institute • The Outward Mindset: How to Change Lives and Transform Organizations
CNU developed what is a powerful staple in the high-stakes world of crisis negotiation, the Behavioral Change Stairway Model (BCSM). The model proposes five stages—active listening, empathy, rapport, influence, and behavioral change—that take any negotiator from listening to influencing behavior.
Tahl Raz • Never Split the Difference: Negotiating As If Your Life Depended On It
What are this person’s or group’s challenges, trials, burdens, and pains? • How am I, or some group of which I am a part, adding to these challenges, trials, burdens, and pains? • In what other ways have I or my group neglected or mistreated this person or group? • In what ways are my better-than, I-deserve, worse-than, and need-to-be-seen-as boxes
... See moreThe Arbinger Institute, • The Anatomy of Peace, Fourth Edition: Resolving the Heart of Conflict
What did these leaders learn? First, they learned that freedom, responsibility, and integrity are the keys to success, but that these qualities demand the courage to face existential anxiety. They learned that speaking the truth is essential, but that the truth that needs to be said and heard is not the one most people call “truth.” They learned
... See moreFred Kofman • Conscious Business: How to Build Value Through Values
Tribal Leadership Revised Edition: Leveraging Natural Groups to Build a Thriving Organization
amazon.com
Somatic Leadership Development
Oren Shai • 6 cards
starting with the premise that, as human beings, we are not problems waiting to be solved, but potential waiting to unfold.