Sublime

Tara Masterson Hally

Pranav Reddy @prnvrdy

becoming a [computing-internet-creative] [researcher-artist-technologist-???]

(clearly still searching for a term that feels right, or maybe I don’t need just one term and should embrace these multiplicities?)

Spencer Chang • towards flight: a new chapter

REFINE, EXPAND, PRODUCE (REP)

Jonathan Fields • Uncertainty: Turning Fear and Doubt into Fuel for Brilliance

Explicit Modeling Versus Characteristics

John P Reilly • Implementing the TM Forum Information Framework (SID)

“Customer Discovery,”

Tenny Pinheiro • The Service Startup: Design Thinking gets Lean: A practical guide to Service Design Sprint

independent

David Roche • The Happy Runner: Love the Process, Get Faster, Run Longer

Employees

Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community

Participants