Sublime

She went into an incredible learning mode, making herself into the CEO Xerox needed to survive.

The point is that underlying technologies change, but, after a point, technology market shares don’t change and so they’re highly predictable.

It was a eureka moment—this is how we can tell this version's story: it focuses on what matters most for how most people use Word.

A center of excellence focuses mostly on the design, execution, and analysis of controlled experiments.

To help teams nonetheless get feedback on their performance, the company has come up with an interesting practice: every year in January, teams present a self-evaluation to a group of colleagues, which comprises Chris Rufer (the founder and president) and anyone else who cares to join. They are expected to talk candidly about what went well and

Hyatt House. Their directive to Intel’s management corps was simple and clear: “We’re going to win in 16-bit microprocessors. We’re committed to this.” Andy told us what

success “is not about episodic, momentary victories, though they do play a role. It is about the longer view of incremental steps that produce sustained progress.”

Studies have shown that short-term losses in experimentation can facilitate innovation and performance in the long run.

No dictating.