Sublime

On the Tim Feriss show, Stripe co-founder Patrick Collison said “Just think of any big, major company … for whatever reason, they can’t turn capital into good software. And it would be immensely valuable for them if they could. But they can’t. Or at least, they don’t. And I don’t think it’s for lack of trying or lack of realizing this. And so I thi

focus on predictable short-term results can drive out innovation activities that require long-term financial commitments with uncertain outcomes.

A digital transformation demands two key ingredients—articulated principles and trust in leaders.

A center of excellence focuses mostly on the design, execution, and analysis of controlled experiments.

organizational management has been developing methods for increasing productivity and minimizing risk and errors that tend to stifle creative experimentation.

Tie recognition to company goals and strategies.

Consider, for example, Microsoft’s Windows operating system. Were this to remain stable for a long period of time, there is little doubt that clever programmers around the world could, over time, create a functionally equivalent substitute. However, by continually changing the program—even if the changes are not improvements—Microsoft makes it very

Sequencing markets correctly is underrated, and it takes discipline to expand gradually. The most successful companies make the core progression—to first dominate a specific niche and then scale to adjacent markets—a part of their founding narrative.