Sublime

In every organization, there is a natural tension between the need for expertise and the need to let frontline people make decisions.

Most exciting, the growth mindset can be taught to managers.

“OPDCA” version—which calls upon the practitioner to employ a continuous five-stage process in which he is to: “Observe, Plan, Do, Check, and Adjust.”

“the test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function”

As some organizations move to more autonomous teams and agile practices, the link can be lost between executives’ desired customer value and the delivery of the work. The autonomous team relies heavily on the role of product as the “glue” that brings diverse perspectives together and aligns them with the portfolio team and customer expectations.

They create practices for people to support each other in their inner work while doing the outer work of the organization.

Your feedback report from the Emotional Intelligence Appraisal® test recommends a skill for you to start with.

The members of the growth-mindset groups were much more likely to state their honest opinions and openly express their disagreements as they communicated about their management decisions. Everyone was part of the learning process.