Sublime

define actors in this order: specific individual, user persona, role or job title, group or department.

Because of these needed transitions, it’s often best to have some of the original functional leaders head business units — maybe head up expansion to a new country or lead the launch of a product line — so they can maintain direct operational control. New functional heads are then recruited who have specific domain expertise (sales, marketing, HR,

Many factors play a role in bringing these goals into harmony, but one has a preeminent position: the ratio of junior, middle-level, and senior staff in the firm’s organization, referred to here as the firm’s leverage.

As OKRs are combined with 360-degree feedback, the silo will soon be a relic of the past.

The skills that new leaders have to learn include planning work for their team (not just themselves), choosing new teammates, assigning work, teaching new hires, monitoring progress, coaching, and measuring the output.

“What gets measured gets managed.” –Peter Drucker Considered “the founder of modern management,” author of The Effective

Above all else, your leaders need to be able to simplify, delegate, predict, systemize, and structure.