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individuals should never use force against other people and they should honor their commitments.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness

Athletes are taught to perform at their best, When they feel at their best. Royal Marines are taught to perform at their best, When they feel at their worst.
Ross Edgley • The Art of Resilience: Strategies for an Unbreakable Mind and Body
The best leaders create, sustain, and improve their organizations’ social circuitry,* the overlay of the processes, procedures, routines, and norms that enable people to do their work easily and well. While individual specialists are focusing their attention on the problems immediately in front of them, this social circuitry establishes the pattern
... See moreSteven Spear • Wiring the Winning Organization: Liberating Our Collective Greatness through Slowification, Simplification, and Amplification
Turning Learning into Action: A Proven Methodology for Effective Transfer of Learning
amazon.com
Deming believed—and study after study supports his belief—that, in general, people want to do good work. They want to be proud of what they do and what they have accomplished. Company practices, processes, and culture get in the way of that, demoralizing them.
John Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
I believe Lebow and Spitzer are right; consciously or unconsciously, all too often we use feedback to try to mold other people into how we believe they should be.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
They promote internal networking.
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
