Sublime
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“Again and again in business history, an unknown company has come from nowhere and in a few short years overtaken the established leaders without apparently even breathing hard. The explanation always given is superior strategy, superior technology, superior marketing, or lean manufacturing. But in every single case, the newcomer also enjoys a trem
... See moreThe fewer people, the smaller, the less activity inside, the more nearly perfect is the organization in terms of its only reason for existence: the service to the environment.
Peter F. Drucker • The Effective Executive
The issue should less be one of what volume you manage than what results you accomplish with that volume—profitability, client satisfaction, or skill building.
David H. Maister • Managing The Professional Service Firm
“What is our business?” can, therefore, be answered only by looking at the business from the outside, from the point of view of customer and market.
Joseph A. Maciariello • A Year With Peter Drucker
The higher up in the organization he goes, the more will his attention be drawn to problems and challenges of the inside rather than to events on the outside.
Peter F. Drucker • The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
1. Effective executives know where their time goes. They work systematically at managing the little of their time that can be brought under their control.
Peter F. Drucker • The Effective Executive
The bottom line is that small changes in the communication structure can affect decisions.
W. Brian Arthur • Complexity Economics: Proceedings of the Santa Fe Institute's 2019 Fall Symposium

Effectively, to grow a business, the entrepreneur has two choices. The entrepreneur must either be a good enough manager and leader to inspire and receive high performance from his or her employees, or the entrepreneur must remain a functional specialist and find someone else to manage the people.