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The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs
amazon.com
The five skills, in the author's words, are cross-cutting, collaborating, coaching, culture shaping, and connecting.
Cross-cutting: developing networks that extend to a diversity of people,
Collaborating: fostering psychological safety to increase team performance,
Coaching: having critical conversations that develop others’ potential,
Culture shaping:
Dr. Michelle Buck to help us out. Buck is a clinical professor of leadership at the Kellogg School of Management at Northwestern University, where she served as the school’s first director of leadership initiatives.
Brené Brown • Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone
If you are not in a position of authority, then you can help protect troublemakers by making sure they are invited to meetings. And when they do say something that creates disequilibrium, you can choose to be curious: ask them to say more about their idea rather than allow everyone else in the room to ignore them.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World

Coaching for Performance: The Principles and Practice of Coaching and Leadership FULLY REVISED 25TH ANNIVERSARY EDITION (People Skills for Professionals)
amazon.com
Be a People Person: Effective Leadership Through Effective Relationships
John C. Maxwell • 4 highlights
amazon.coma Dra. Michelle Buck. Buck é professora clínica de liderança na Faculdade Kellogg de Administração, na Universidade Northwestern,