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The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs
amazon.com
The five skills, in the author's words, are cross-cutting, collaborating, coaching, culture shaping, and connecting.
Cross-cutting: developing networks that extend to a diversity of people,
Collaborating: fostering psychological safety to increase team performance,
Coaching: having critical conversations that develop others’ potential,
Culture shaping:
Dr. Michelle Buck to help us out. Buck is a clinical professor of leadership at the Kellogg School of Management at Northwestern University, where she served as the school’s first director of leadership initiatives.
Brené Brown • Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone

a Dra. Michelle Buck. Buck é professora clínica de liderança na Faculdade Kellogg de Administração, na Universidade Northwestern,
Brené Brown • A coragem de ser você mesmo (Portuguese Edition)
About Priya Parker | Her Story — Priya Parker
Numerous studies show that the most inspiring leaders are consistently those who tune in to what others are feeling and listen to them with genuine interest and respect.