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The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs
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Numerous studies show that the most inspiring leaders are consistently those who tune in to what others are feeling and listen to them with genuine interest and respect.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
practices and emotional intelligence, as well as Appreciative Inquiry, Action Learning, and positive psychology.
Marilee Adams • Change Your Questions, Change Your Life: 12 Powerful Tools for Leadership, Coaching, and Life
Ireland. She is moved by his conviction that a central piece of the practice of leadership is “helping people to see the contradictions in such a way that they can discover what is in everybody’s best interest”—what Heifetz describes as “recognizing the gap that signals adaptive work.”
Sharon Daloz Parks • Leadership Can Be Taught: A Bold Approach for a Complex World
Coaching is most effective when we work with successful executives who want to be as impactful as they can be.
Marshall Goldsmith • Becoming Coachable: Unleashing the Power of Executive Coaching to Transform Your Leadership and Life
Coaching by managers and supervisors
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
For leaders, this approach accesses a mind-set that includes a focus on both results (action) and on growth (learning).