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Henry Cloud • Boundaries for Leaders (Enhanced Edition): Results, Relationships, and Being Ridiculously In Charge
“We didn’t want bureaucratic compliance,” Atticus says. “We wanted enthusiastic compliance. I
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
segment 1 – most critical politically; segment 2 – those who are key in the implementation stage; segment 3 – those who are key because of their competences;
Linda Holbeche • Organization Development: A Practitioner's Guide for OD and HR
Jason has not only acknowledged Jill’s story as an important part of the conversation, but also included his own as part of the process of understanding the problem.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
In some of them, new recruits are trained in Marshall Rosenberg’s Nonviolent Communication and in effective ways to give feedback.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
The most constructive approach to critical feedback follows from the concept of leader as teacher. When you need to provide corrective or negative guidance, think not of yourself as a critic—or even a boss—but as a guide, mentor, and teacher. The process of critique should be an educational experience that contributes to the further development of
... See moreJim Collins • Beyond Entrepreneurship 2.0
A capacity to contract well and being clear about our own wants and the wants of others; A willingness to inquire and discover through listening and ensuring the client feels seen and understood; and A belief that answers and the decision to act ultimately reside with those who come to us with questions, regardless of how much expert knowledge we p
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