Flawless Consulting: A Guide to Getting Your Expertise Used

Everyone is let into the common room immediately. Eliminate the waiting room,

Client commitment is the key to consultant leverage and impact. We

CHECKLIST #2: ANALYZING ONE OF YOUR CONTRACTS

People readily commit themselves to things they believe will further their interests.

Consulting Skills Each consulting project, whether it lasts 10 minutes or 10 months, goes through 5 phases. The

This way of dealing with resistance—by not fighting it head‐on—has a Zen quality to it. If you fight the resistance and feel you have to conquer it, all you will do is intensify the resistance.

The more the consultative process can be collaborative, the better the odds for success are after the consultant has left.

There is an emphasis on the future and what the group wants to create together.

Sometimes recommendations will come before the feedback meeting. They are most useful when framed in terms of choices the client has.

The door to new ways of thinking does not open easily, and it is the tension in the room and naming it that actually becomes the key.