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Go Direct: The Manifesto

Lulu Cheng Meservey getflack.com

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deliver constantly updated information to unite leaders on the most impactful customer priorities,

Jeanne Bliss • Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

Who Do You Think You Are?

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Endeavor: Cultivate Excellence While Making a Difference

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www.leadwithastory.com/resources.

Paul Smith • Sell With a Story

The Oz Principle

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appropriate messages for each audience.

Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community

help them evolve their businesses with empathy.

Michael Ventura • Applied Empathy: The New Language of Leadership

YOUR BUSINESS OWNER MENTAL MODEL

Melisa Liberman • Grow Your Consulting Business: The 14-Step Roadmap to Make Your Independent Consulting Goals a Reality