Sublime
An inspiration engine for ideas
An endangered key result triggers action to get it back on track, or to revise or replace it if warranted.
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs

procedures and mechanisms to assure the quality of the work they produce: review committees, senior-partner oversight, documentation of working papers. However, relatively few have given much attention to improving the quality of service.
David H. Maister • Managing The Professional Service Firm
Draft Review Team
Context: Answer prompts based on the perspectives of each of the users below, each user should consider each other user’s output as part of their output, starting from the first user and going on to the next
Proofreader: Expert in grammar and style. Lets a writer keep their natural voice and use it to express emotion and keep a read
Design for the category, analyse for the buyer, report for the brand.
Jenni Romaniuk • Better Brand Health eBook

To become a value creator is not a business model, but a way of life.
Dan Koe • The Art of Focus: Find Meaning, Reinvent Yourself and Create Your Ideal Future
critical distinction between technical quality (how good is the work?) and service quality (what kind of experience does the client have with the firm?).