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If you want to see whether your website drives traffic to your stores, you can conduct an email campaign to customers in a few different cities or states, drive them to your site to learn more, and see whether you get a lift in area store visits.
Avinash Kaushik • Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity
segmenting our visitors and personalizing information for them, we are much more likely to appeal
Maura Ginty • Landing Page Optimization: The Definitive Guide to Testing and Tuning for Conversions
web analytics provide high-level summaries such as total clicks, number of searches, cost per click or impression, keywords leading to the most clicks, and page position statistics.
Bill Franks • Taming The Big Data Tidal Wave: Finding Opportunities in Huge Data Streams with Advanced Analytics (Wiley and SAS Business Series)
To do this, set up a targeted test that tracks visitor’s favorite content (based on at least three views of a particular piece of content or product) that then shows them content relating to this in a module on one of your key pages.
Rich Page • Website Optimization: An Hour a Day
“Where are Visitors coming from?”
Avinash Kaushik • Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity
Conversion rates for lead-generation sites are usually calculated based on the percentage of visitors who begin and complete the lead generation form or process.
Maura Ginty • Landing Page Optimization: The Definitive Guide to Testing and Tuning for Conversions
So, don’t measure the Bounce Rate for a blog in aggregate. Segment your data, and measure Bounce Rate for your New Visitors. You don’t want them to just come and leave after reading the post. You want them to subscribe to your RSS feed. (That’s one click! No bounce!)
Avinash Kaushik • Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity
For example, the questions below seem like they are difficult or might require a lot of research to answer: How many prospective customers landed on my Web site? What are the demographics of my best and worst customers? Are customers who interact with my support team more likely to stay customers longer? However, they