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CNU developed what is a powerful staple in the high-stakes world of crisis negotiation, the Behavioral Change Stairway Model (BCSM). The model proposes five stages—active listening, empathy, rapport, influence, and behavioral change—that take any negotiator from listening to influencing behavior. The origins of the model can be traced back to the
... See moreTahl Raz • Never Split the Difference: Negotiating As If Your Life Depended On It
Whatever their personal characteristics or modes of action, leaders inevitably confront an unrelenting challenge: preventing the demands of the present from overwhelming the future. Ordinary leaders seek to manage the immediate; great ones attempt to raise their society to their visions.
Henry Kissinger • Leadership: Six Studies in World Strategy
Educators act as guides
Christopher Bugaj • The New Assistive Tech: Make Learning Awesome for All!
said, “Conflict is just an opportunity for another person’s education,” for exploring why people think the way they do, and for sharing perspectives so the parties to the conflict can learn about and from each other.
Jeffrey Pfeffer • Power: Why Some People Have It—and Others Don't
Deterrence by denial requires a combination of offensive and defensive capabilities, improved resilience of systems, and a high degree of cooperation across government, businesses, and academia.
H. R. McMaster • Battlegrounds: The Fight to Defend the Free World
“If we don’t trust one another, then we aren’t going to engage in open, constructive, ideological conflict. And we’ll just continue to preserve a sense of artificial harmony.”
Patrick M. Lencioni • The Five Dysfunctions of a Team, Enhanced Edition: A Leadership Fable (J-B Lencioni Series)
Mediation asks: how do we maintain and protect our connection?
adrienne maree brown • Holding Change: The Way of Emergent Strategy Facilitation and Mediation (Emergent Strategy Series)
a programme for peace in an unredeemed world.
Jonathan Sacks • To Heal a Fractured World: The Ethics of Responsibility
my friend Bob Stilger has helped create Resilient Japan,