Sublime
An inspiration engine for ideas
Someone has to represent the customer to your organization.
Kristin Zhivago • Roadmap to Revenue: How to Sell the Way Your Customers Want to Buy
I’ve refined the backbone of how I lead into the following principles, and I believe they form the foundation of my success as a leader and a manager:
Claire Hughes Johnson • Scaling People: Tactics for Management and Company Building
Helping people regain their own authority and power to respond appropriately in work and life is a leadership skill of the highest order.
James A. Belasco • Flight of the Buffalo: Soaring to Excellence, Learning to Let Employees Lead
- Greatness starts with superb people.
Patricia Ward Biederman • Organizing Genius: The Secrets of Creative Collaboration
Incremental growth had to come from existing customers by delivering an experience they would want to have again and tell others about.
Jeanne Bliss • Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
1 January Integrity in Leadership
Peter F. Drucker • The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done
PBOD (Personal Board of Directors)
Jessica Bennett • Feminist Fight Club: An Office Survival Manual for a Sexist Workplace
she was capable and smart and unable to say no, and as a result she soon became a “go to” person.