Sublime

Professor Sheena Iyengar from the Columbia Business School is a psycho-economist who specializes in decision making. Her famous “jam study” was done using specialty jams in a grocery store.

In reinforcing processes such as the Pygmalion effect, a small change builds on itself.

Institute for Corporate Productivity

She found that the most effective leaders and organizations had range; they were, in effect, paradoxical. They could be demanding and nurturing, orderly and entrepreneurial, even hierarchical and individualistic all at once. A level of ambiguity, it seemed, was not harmful. In decision making, it can broaden an organization’s toolbox in a way that

As an organizational psychologist,

“What got me heard,” Dubinsky explains, “was output and impact. People saw me as somebody who could make things happen. If you become known as someone who delivers, you do your job and do it well, you build respect.” She had earned status before exercising power, so she had idiosyncrasy credits to cash in.

discussing what makes a leader, Eric emphasizes the importance of mastering one skill or area before branching out to other areas.

Filtering Goal Ego Growth Absorbing Approach Reactive Rubber Clay Proactive Teflon Sponge

The president also initiated a program to identify employees who had positive disruptive ideas and working styles.