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Enlisting Everyone Brings Up Cultural Differences

Gretchen Anderson • Mastering Collaboration: Make Working Together Less Painful and More Productive

For us a "long time" can be almost anything- ten or twenty years, two or three months, a few weeks, or even a couple of days. The South Asian, however, feels that it is perfectly realistic to th ink of a "long time" in terms of th ousands of years or even an endless period. A colleague once described their conceptualization of time as follows: "Tim... See more

Edward T. Hall • THE SILENT LANGUAGE

When you are on the phone, and especially when you are using email or texts, make an effort to create some personal connection before diving into substance. Studies show that a little effort up front to schmooze—to learn and share something personal, to evoke an existing relationship or shared identity, or to find a shared connection—helps promote

Roger Fisher, William L. Ury, Bruce Patton • Getting to Yes: Negotiating Agreement Without Giving In

some cultures more than others rely on the nonverbal, implicit context of the message, such as shared beliefs and common knowledge, intonation, and body

Maura Ginty • Landing Page Optimization: The Definitive Guide to Testing and Tuning for Conversions

The issues outside mirror the issues inside.

C Otto Scharmer, Peter Senge (Foreword) • Theory U

Most businesses are people businesses—people helping other people meet their needs.

Edward Hess • Grow to Greatness: Smart Growth for Entrepreneurial Businesses

If you need to learn the language of quality conversation, begin by noting the emotions you feel away from home.

Gary Chapman • The 5 Love Languages

According to Hall, a “high-context” culture is one in which the people share the same kind of expectations, experiences, background, and even genes. Such people have less need for verbal communication because they already know so much about each other and the situations in which they typically find themselves. In high-context cultures words take on