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Watch for this tendency in your own style, and do everything possible to let your people know you will be supportive and for their success, even when they don’t get it right. This in no way means that you will be “easy” or allow ongoing patterns of incompetence or nonperformance. That is equally destructive. You must always hold people accountable
... See moreHenry Cloud • Boundaries for Leaders
TWO STEPS BACK: ROLE CLASHES AND ACCIDENTAL ADVERSARIES
Douglas Stone • Thanks for the Feedback: The Science and Art of Receiving Feedback Well
In each case, a brilliant man put his company in jeopardy because measuring himself and his legacy outweighed everything else.
Carol S. Dweck • Mindset - Updated Edition: Changing The Way You think To Fulfil Your Potential
When they blame you, and it feels unfair, blaming them back is not the answer. To them, that will seem unfair, and worse, they’ll assume you’re making excuses. Instead, work to understand it this way: “What’s the dynamic between us and what are we each contributing to the problem?”
Douglas Stone • Thanks for the Feedback: The Science and Art of Receiving Feedback Well
identify value-based resistance to managerial work,
Stephen Drotter • The Leadership Pipeline: How to Build the Leadership-Powered Company (Jossey-Bass Leadership Series Book 254)
The more you know and understand this person, the better your chances are of a successful negotiated outcome.
Jason Barron • The Visual Mba: Two Years of Business School Packed into One Priceless Book of Pure Awesomeness
A good resolution will usually require each party to accommodate somewhat to the other’s differences, or perhaps to reciprocate—going one way on some issues and the other way on others. This is the principle of mutual caretaking.