Sublime
An inspiration engine for ideas
What structures, policies, and processes continue to allow poor decisions, and what would it take to change them?
Bruce Patton • Difficult Conversations: How to Discuss What Matters Most
The problem is that things don’t change, because each is waiting for the other to change.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
Your Intentions Are Complex.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
And it sounds like when I questioned this, that was frustrating for you.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
If you are busy trying to shore up your “no mistakes, no failures” identity, you won’t be able to engage in a meaningful learning conversation.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
when you find yourself in conflict, it helps to make your rules explicit and to encourage the other person to do the same. This greatly reduces the chance that you will be caught in an accidental duel of conflicting rules.
Bruce Patton • Difficult Conversations: How to Discuss What Matters Most
- Share Where Your Conclusions Come From