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Rather than relying on individual talents, the firm would need to create more of an institutional reputation, based not only on the “raw” talent of key individuals but on the ability of the firm to bring to bear its collective knowledge derived from past engagements.
David H. Maister • Managing The Professional Service Firm
could it be that our current worldview limits the way we think about organizations? Could we invent a more powerful, more soulful, more meaningful way to work together, if only we change our belief system?
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
Because of a greater requirement for team approaches in delivering services, the need to disseminate internally and organize the firm’s collective experience and knowledge, professionals in the firm would become more interdependent and there would be a greater…
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David H. Maister • Managing The Professional Service Firm
Management Consulting Problem Solving Process: Business Presentation (FlevyPro Frameworks)
amazon.com
The Lindy PM Standard of Performance
docs.google.com
solution, of course, is to convert the past experience and expertise of the individual into the expertise of the firm by accepting the similar project, but utilizing a greater proportion of juniors on second-or third-time projects.
David H. Maister • Managing The Professional Service Firm
When we look through this filter not only at compensation, but at all the structure, practices, and culture of an organization, we find that they are not scattered randomly among the stages and colors, but cluster around a center of gravity, a stage that defines most practices of the organization. It is this center of gravity that I refer to when I
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