Sublime

Greeting someone by name is one of the most basic and influential social awareness strategies you can adopt.

Dr. Mark Epstein.

1. Are you generally punctual or often late to events and appointments? Punctuality shows respect for people’s time. Being

We let CEOs arrive late to meetings and phone calls. “They’re busy.” We let the delayed response to an email go. “They must be too busy or have too important of a job to get back to us.” Then what tends to happen in these organizations is everyone looks to this leader and copies that behavior.

If we want to be authentic and whole at work, we must learn to speak up about other important commitments in our lives.

If the people who interrupt you knew how much they were disturbing you, they would probably police themselves more closely and cut down on the number of times they felt they had to talk to you right away. In any case, a manager should try to force his frequent interrupters to make an active decision about whether an issue can wait. So, instead of g

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