Sublime

Any fool can criticize, condemn and complain—and most fools do.

This policy of remembering and honouring the names of his friends and business associates was one of the secrets of Andrew Carnegie’s leadership.

Third, never forget that people listen to those they trust, respect, admire, and follow—they listen to role models.

vitiation

If we are so contemptibly selfish that we can’t radiate a little happiness and pass on a bit of honest appreciation without trying to get something out of the other person in return — if our souls are no bigger than sour crab apples, we shall meet with the failure we so richly deserve.

IN A NUTSHELL BE A LEADER A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this: PRINCIPLE 1 Begin with praise and honest appreciation. PRINCIPLE 2 Call attention to people’s mistakes indirectly. PRINCIPLE 3 Talk about your own mistakes before criticizing the other person. PRINCIPLE 4 Ask q

PRINCIPIO 2 Sorridete.