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general nature of the problem to be addressed is not unfamiliar, and the activities necessary to complete the project may be similar to those performed on other projects. Clients with Grey Hair problems seek out…
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David H. Maister • Managing The Professional Service Firm
These edges are really important. One of the reasons you can’t promote yourself is because your whole identity as a person is called into question. The edge protects and conserves your old identity. Making that identity change isn’t very simple; it usually involves a huge crisis.
Amy Mindell, Arnold Mindell • Riding the Horse Backwards
what other people think of them.
Gay Hendricks • The Genius Zone: The Breakthrough Process to End Negative Thinking and Live in True Creativity
The better you know your own quirks and foibles, the more you can work every day to manage them and focus on others. (See Chapter 10 “Know Yourself.”)
Charles H. Green • The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust

more than 80 percent of the people who hire a broker do so by choosing the first person to return their call.
Seth Godin • This is Marketing: You Can’t Be Seen Until You Learn To See
they can choose to gradually abandon maturing practice areas in order to maintain stability in firm culture and management, requiring them to move into new practice areas that more closely match the basic approach of the firm.