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Trying to avoid or limit staff functions is something I encountered not only in Buurtzorg, but in all self-managing organizations in this research.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
solution, of course, is to convert the past experience and expertise of the individual into the expertise of the firm by accepting the similar project, but utilizing a greater proportion of juniors on second-or third-time projects.
David H. Maister • Managing The Professional Service Firm
Procedure project, usually involves a well-recognized and…
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David H. Maister • Managing The Professional Service Firm
Expertise-based practices, as a generalization, tend to be based in a single location relying on the development of a national or regional reputation to attract clients.
David H. Maister • Managing The Professional Service Firm
Can we become better than our competition at accumulating, disseminating, and building on our firmwide expertise and experience, so that each professional becomes more valuable in the marketplace by being empowered with a greater breadth and depth of experience?