Sublime

I think pharmacies can position themselves as escalation hubs, especially as home diagnostics and virtual care become more prevalent and the scope of practice expands for pharmacists.

Instead, the role of pharmacists will likely need to shift to focus on the human facing side of things and areas that are more cognitive which pharmacists don’t have time to do today. This has included everything from counseling patients on their medications, interfacing with physicians on how medications fit into the care plan, diving deeper into... See more

The grocery value chain is highly fragmented and new players operate on a variety of segments: restaurant delivery (Deliveroo), multi-product delivery (Glovo), grocery personal shopper (Instacart), and instant delivery shopping (GoPuff or Gorillas). Such actors can be both competitors and partners for traditional retailers. Faced with such... See more

Notable Differences

However there are differences in eCommerce unique to this culture. 

• First, speed. Blazing speed. 


• Then yes, COD. 


• But also, there is a large diverse eCommerce industry for food. 

Pharmacists are an underutilized part of the clinical staff, and unlike primary care physicians there’s actually no shortage of pharmacists. Historically, their role has been focused on the dispensing of prescriptions.

It’s an exciting moment in healthcare to rethink the roles community pharmacies and pharmacists play - I’m here for it. The only way we’re going to lower the cost of care is by making care more physically accessible, increasing touch points with patients, and triaging care to the most cost-effective form of labor.