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Mackey and Szymanski initially focused on building a platform to support providers on the business side of in-home care, such as marketing and billing. But they also wanted to ensure high-quality care, which led them to a franchise model, Szymanski said. They took inspiration, in part, from the example of Great Harvest Bread Co., a bakery chain tha... See more

“There’s a temptation in our networked age to think that ideas can be developed by email and iChat. That’s crazy. Creativity comes from spontaneous meetings, from random discussions. You run into someone, you ask what they’re doing, you say ‘wow,’ and soon you’re cooking up all sorts of ideas.” - Steve Jobs

First, let’s take business travel. Getting on the plane means you’re serious about something. Everybody’s busy; the fact that I’m choosing your one hour in person rather than an entire day of otherwise productive work is a signal: “I’m taking this seriously.”

In OnlyFans and the Evolution of the Influencer, I wrote that I’m skeptical of digital celebrities like those created by the company Brud. Computer-created influencers seem at odds with the trend toward more authentic, relatable influencers.

I think there are three algorithms that have reshaped the American press in ways that we are just now starting to confront. You have Google and Facebook, which can serve up this incredible fire hose of traffic to publishers so long as they cater to the ever-shifting whims of that algorithm.

“To be a truly creative company, you must start things that might fail.”