LinkedIn may have been a big reason for this: when GLG was getting started, coming up with a list of people who'd worked in, say, oil refining, or aircraft maintenance, or in billboard ad sales was not easy, and being able to offer people from any of those industries on demand was a competitive moat. Now, $80/month for LinkedIn Premium is enough to... See more
Some of these things will help provide people with unparalleled job flexibility, financial liquidity, and global work opportunities. But new layers of financialization and impersonal markets, particularly if not carefully considered by companies and well-versed policy-makers, have the potential to lead to damaging outcomes. As always, technology is... See more
from the founder of Loom after he sold his company
Once you do, though, you may just come to trust their opinion and taste more than a traditional retailer’s—especially when those retailers are increasingly stocking the same brands and the same products, with no discernible point of view.
Craft is the new "growth hack".
Investing in craft, means you invest in quality of the experience, and that benefits in all of areas of the business.
People talk about you. People want your product. Sales is easier. You create customer champions. Retention is higher.