Especially in business, if something isn't going well, I try to acknowledge it publicly and I try to acknowledge it publicly in front of my co-founders and friends and co-workers. Then, I'm not hiding it from anybody else. If I'm not hiding it from anybody, I'm not going to delude myself from what's actually going on.
an optimal design may be one that isn't the most efficient, but instead ensures the majority of users clearly understand what action they're taking - even if it is at the expense of some savvy users.
The resulting translations were far from great. It wasn’t because our translators weren’t skilled or trying hard enough: They had no context on the bits of text they were translating. They also had no idea how the text would appear in the final product, where it was used, or how it connected to our software’s user interface. Because spreadsheets we... See more