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Amazon Prime: 93% 12-month customer retention (source)

At this point, I am feeling subscription fatigue and have no desire to sign up for any more annual subscriptions. It is like buying twenty-five albums to listen to twenty-five songs. Instead, I want an experience like Spotify, where my subscription pays for all the music I enjoy. I want my Twitter subscription to pay for what I am reading. By the w... See more

Summary: Size inclusivity is impeding Zara’s faster growth in the US market, a challenge that they are likely aware of. As of September 2021, Zara’s reported revenue is 11.84 BN euros in the first half of the year. This represents 49 percent YoY growth. Net profit for the same period was 1.27 BN euros. Zara’s estimated web sales are $5-$10BN, with ... See more

It’s also true that thinking about DAOs as complex networks is probably what we all think we are doing already. But entity thinking is deeply ingrained and subtle and will keep exerting its gravity on what we are designing and building. 

Imbalance drives large social systems rather than damaging them. Only 2% of users ever contribute, yet that is enough to create profound value for millions of users.