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Companies like ThirdLove, where the product (bras made for women of all shapes and sizes) is complex and there is an inherent dissatisfaction, may find it valuable to set up showrooms for trials; scan-and-go would work there and Middle America is underserved for such experiences. But not all product categories need this kind of experience. Even for... See more

Early in the history of Xerox, Joe Wilson, who was then in the government, had to go back to Xerox because he couldn't understand how their better, new machine was selling so poorly in relation to their older and inferior machine. Of course when he got there he found out that the commission arrangement with the salesmen gave a tremendous incentive... See more

"Work gives you meaning and purpose and life is empty without it," said Stephen Hawking. Whether that is an assessment you agree with or not, much of our conception of ourselves is tied up in work. The effect of covid-19 is accelerating a shift away from humans and towards machines, doing so at a time in which we may actually feel grateful for... See more

Growth rate of followers month-over-month

Platform workers often face substantial lock-in, driven by network effects and lack of data portability. Platforms intermediate transactions, and as a result, they gather market data and often control customer relationships. This type of capital cannot be easily ported over to other platforms or worker-owned properties, which means that platform... See more

- “I grew up feeling like I was stupid and wasn’t going to go anywhere. It was because the whole traditional system didn’t work for me. I would go to class, but I can’t memorize things… I’m not good at following directions… I felt this desperate yearning for the first two decades of my life —this feeling of perpetual inadequacy.” – David Perell

In the US, dominant platforms typically have just two out of the three: Amazon is a wealth of commerce and content related to products, Tik Tok has community and content—but it’s rare to successfully integrate all three elements (they require very distinct DNA to do well!). Successful case studies include Glossier and Food52, while new startups... See more